Thank you for choosing our website. We take pride in providing high-quality products that are printed to order based on your preferences. Our products are carefully inspected before shipping to ensure they meet our quality standards.

Please note that each product is printed to order, which means that we do not accept returns unless there is a fault with the item. We understand that there may be instances where you may need to return a product due to a fault, and we are committed to resolving such issues as quickly and efficiently as possible.

If you receive a product that is faulty or damaged, please contact us within 14 days of receiving your order. We will work with you to arrange a return and a replacement or refund, depending on your preference. To initiate the return process, please provide us with the following information:

1. Your order number

2. A description of the fault or damage

3. A photo of the product showing the fault or damage

Once we receive this information, we will review your request and provide you with further instructions on how to proceed with the return. Please note that we may request that you return the product to us for inspection before processing your replacement or refund.

We appreciate your understanding of our returns policy, and we are committed to providing you with the best possible customer service. If you have any questions or concerns about our returns policy or any of our products, please do not hesitate to contact us.